Combining Ivor’s more than 40 years of experience in Service Management and Luci’s nearly 40 in IT marketing and Sales, they decided it was finally the moment to work on a partnership and offer services independently or combined, tailored to market needs.

If you need advice, consultancy, training and/or writing on Service Management, Ivor can help you. He has been living and breathing service management since the its earliest days. An author for ITIL® versions 1, 2 and 3, he has been developing interpreting and applying best practices around the world¹.

If you want to expand your business with new products, in new regions, Luci has vast international experience and networking, extensive knowledge of marketing and sales in different locations¹.

¹ The headers on the pages are images taken by Ivor and Luci from places they visited when travelling for work.